Return Policy
30-Day Return Window
We want you to love your ÆTHERNO piece. If you're not completely satisfied, you may return your purchase within 30 days of delivery for a full refund or exchange.
Return Conditions
- • Items must be unworn and in original condition
- • All original packaging and documentation must be included
- • Items must not show signs of wear, damage, or alteration
- • Personalized or custom items cannot be returned
How to Return
- 1. Contact Us
Email us at returns@aethernostudio.com with your order number and reason for return. - 2. Receive Return Authorization
We'll send you a return shipping label and instructions within 24-48 hours. - 3. Ship Your Return
Pack your item securely in its original packaging and ship using the provided label. - 4. Receive Your Refund
Once we receive and inspect your return, we'll process your refund within 5-7 business days.
Exchanges
For exchanges, please follow the same return process and place a new order for your desired item. This ensures the fastest processing and availability of your preferred piece.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately at contact@aethernostudio.com. Include photos of the damage and we'll arrange a replacement or refund at no additional cost.
Questions about returns? Contact our support team